Employee Engagement A Literature Review Dharmendra MEHTA 1 Naveen K. MEHTA 2 ABSTRACT Motivated and engaged employees tend to contribute more in terms of organizational productivity and support in maintaining a higher commitment level leading to the higher customer satisfaction. Employee engagement for improving performance and building resilience in challenging times of change. This review explores this evidence, with particular reference to the HE context. With a focus on how managers and leaders can foster employee engagement, this review of current management practice will briefly One of the initial issues highlighted within employee engagement literature is the distinct absence of a generally accepted definition. Kahn 1990, p.692 defines employee engagement as “the harnessing of organisation members’ selves to their work roles in engagement, people employ and express themselves physically, cognitively, and emotionally during role performances”.
Literature review on employee engagement:
CHAPTER 2 LITERATURE REVIEW 7 2.1. Introduction 7 2.2. Employee Engagement Construct 8 2.2.1 Theoretical foundation for employee engagement 8 2.2.2 Existing models on the definition of employee engagement 10 2.2.4 Comparative studies on drivers of engagement, attraction and retention 14 Employees form the integral part of an organization. To stay competitive a company will have to keep its employees fully involved in everything that is happening towards their business outcomes. Every employee in the company will have to be Out a critical review of literature on employee engagement concept in order to establish both conceptual and empirical gaps. Key words Employee Engagement, Leadership, Social Support, Job Characteristics, Communication 1. BACKGROUND OF THE STUDY Employees are considered as an important resource in any organization.
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LITERATURE REVIEW OF EMPLOYEE ENGAGEMENT 3 level of enthusiasm for work. The implications of this can be staggering when you consider the possibilities of engaging even a small portion of disengaged population. Literature Review Employee Engagement Introduction In this globalised and fast changing world organisations are faced with tough strategic decisions, which ultimately allow them to survive, strive and have a competitive advantage.
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Next section of the literature review addresses employee engagement as a learning process to explore the unique challenges of implementing processes to support productivity and profitability. The remainder of the literature review includes four sections on employee engagement, impact of employee engagement, organizational culture, and. Employee engagement and may also foster fewer medical errors, improved healthcare services and better patient/client outcomes Edmonstone, 2018; Callwood, Bolger, and Allan, 2018. It is upon this premise that this study focuses on the critical review of organisational learning and employee engagement in the Nigerian pharmaceutical industry. 1.2.